Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
LEGO® Education Support Portal

Welcome to the LEGO® Education Support Portal

Topics

  1. Need support?
    1. Technical support
      Technical support
    2. Hardware Replacement
      Hardware Replacement
    3. Feedback
      Feedback
  2. Frequently Asked Questions
    1. Troubleshooting and FAQs
    2. Hub Downgrade Guide
    3. Accessibility Feedback
      Accessibility Feedback
  3. SPIKE™ App Release Notes
    1. LEGO® Education SPIKE™ App version 3.6.0 Release Notes
    2. LEGO® Education SPIKE™ App version 3.5.1 Release Notes
    3. LEGO® Education SPIKE™ App version 3.5.0 Release Notes
Powered by Jira Service Management
{"xsrfToken":"35fd60ab63d86a2798b771903702ab77d77c6e97_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/78126779-f5c8-4ded-9382-bdddb6bd5018/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MWZlYzFlYS05OWRiLTQxNTktYjg1ZC1hODU5MmJmNTYxMzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc4MTI2Nzc5LWY1YzgtNGRlZC05MzgyLWJkZGRiNmJkNTAxOCI6WyJyZWFkIl19LCJleHAiOjE3NjgyNzI5NzcsIm5iZiI6MTc2ODI3MjM3N30.O4rJxQt3fCbIZrpe7ekq74aXTKZ9ovtNwqkEsGIv1YQ&client=71fec1ea-99db-4159-b85d-a8592bf56136&mode=fit","logoId":"78126779-f5c8-4ded-9382-bdddb6bd5018","isLogoAvailable":true,"helpCenterTitle":"Welcome to the LEGO® Education Support Portal","sharedPortalName":"LEGO® Education Support Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the LEGO® Education Support Portal","sharedPortalName":"LEGO® Education Support Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#005ad2","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MWZlYzFlYS05OWRiLTQxNTktYjg1ZC1hODU5MmJmNTYxMzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NjgyNzI5NzcsIm5iZiI6MTc2ODI3MjM3N30.ApJeyh5c9vtd1t23UmdEbqYqVeTSqjzREhHzIQJX1o8&client=71fec1ea-99db-4159-b85d-a8592bf56136&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#000000","hasTopBarBeenSplit":true}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=legoeducation","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"35fd60ab63d86a2798b771903702ab77d77c6e97_lout","baseUrl":"https://legoeducation.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://legoeducation.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"71fec1ea-99db-4159-b85d-a8592bf56136","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"81dc334ddbab4c72be08e86d08cc0382","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://legoeducation.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}