LEGO® Education Support Portal
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LEGO Education Support

Technical support

If you have a technical issue with one of our products, use this form to report an incident to our support team.

If you have a technical issue with one of our products, then please use this form to create an incident.
Find out more about how to fill out the Technical Support Form Here

If you have questions about LEGO.com orders, account, or LEGO Insiders, please get in touch at lego.com/service

Required fields are marked with an asterisk*

To ensure we provide the most fitting support, please specify your primary role as you submit this ticket.

Example: SPIKE 2.0.5

Example: Windows 10 21H2, iOS 15.3

Is the incident occurring in one of our lessons? Which one?

Please include the steps necessary to reproduce the problem

Drag and drop files, paste screenshots, or browse

It helps the team greatly if you add a picture or a video of the incident

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