LEGO® Education SPIKE™ App version 3.4.2 Release Notes

Owned by J.M.
Last updated: Jan 30, 2024
2 min read

SPIKE App ships with new firmware for LEGO® Education SPIKE™ Prime, which must be updated before the app can be used with a LEGO® Education SPIKE™ Prime Hub.

Changes in SPIKE App version 3.4.2

  • BUG FIXED Fixed an issue with the 3.4.1 firmware update of new Hubs during first use. This issue did not affect older Hubs that were already used. If you previously saw this issue, please see the troubleshooting guide and follow the factory reset instructions before updating to 3.4.2.

https://legoeducation.atlassian.net/servicedesk/customer/portal/3/article/36814651433.

 

 Explanation

Type

Description

Type

Description

BUG FIXED

The problem described has been fixed

 

Following the SPIKE 3.4.1. release, new unopened LEGO® Education SPIKE™ Prime Hubs are affected. After a firmware update, the button is green, but there is no heart displayed, and the Hub is not usable. This does not affect Hubs that were already used, only newly purchased Hubs.

This issue is resolved with the SPIKE App updates 3.4.2 and later. If you still experience the issue and the Hub is unresponsive, follow factory reset steps and then update to the latest version.

Factory reset steps:

  1. Make sure the Hub has a green center button.

  2. Make sure the Hub is turned off.

  3. Hold the center button for at least 10 seconds. Note: there is no indicator showing that 10 seconds have gone by.

  4. Release the center button. The center button will now blink in green.

  5. Hold the center button again and observe the center button cycling in color between green -> yellow -> red -> green ...

  6. Release the center button when the button is red.

  7. The Hub should now start with the heart image.

  8. Connect to the SPIKE App and update the firmware again.

 

 

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