{"xsrfToken":"9db505015eea1edbb2a8fbf272044ddcdc672775_lout","branding":{"id":"3","key":"lpp","name":"LEGO Education Support","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d198ac7e-6898-4aa8-81f3-ef9ba94dab58/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MWZlYzFlYS05OWRiLTQxNTktYjg1ZC1hODU5MmJmNTYxMzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQxOThhYzdlLTY4OTgtNGFhOC04MWYzLWVmOWJhOTRkYWI1OCI6WyJyZWFkIl19LCJleHAiOjE3MzI0NjczMjgsIm5iZiI6MTczMjQ2NjcyOH0.TqlQilL2LZxT5gkl9oQjEmyV4iT_srGjSjHLvOUdZcI&client=71fec1ea-99db-4159-b85d-a8592bf56136&mode=fit","logoId":"d198ac7e-6898-4aa8-81f3-ef9ba94dab58","isLogoAvailable":true,"helpCenterTitle":"Welcome to the LEGO® Education Support Portal","sharedPortalName":"LEGO® Education Support Portal","userInitialAnnouncementMessageWiki":"<p>Do you need help with any of our LEGO® Education solutions? <br> Find out more below, or <a href=\"https://legoeducation.atlassian.net/servicedesk/customer/kb/view/36814651433\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">contact us directly</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the LEGO® Education Support Portal","sharedPortalName":"LEGO® Education Support Portal","announcementMessage":"Do you need help with any of our LEGO® Education solutions? \nFind out more below, or [contact us directly|https://legoeducation.atlassian.net/servicedesk/customer/kb/view/36814651433]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0065ac","helpCenterTitleColor":"#fbfbfb","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d613e09c-3e6e-46d3-8728-798343a1712f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MWZlYzFlYS05OWRiLTQxNTktYjg1ZC1hODU5MmJmNTYxMzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ2MTNlMDljLTNlNmUtNDZkMy04NzI4LTc5ODM0M2ExNzEyZiI6WyJyZWFkIl19LCJleHAiOjE3MzI0NjczMjgsIm5iZiI6MTczMjQ2NjcyOH0.OXzAXwggD6qDxRkYyUK4WRnnzkB6xSw8Uqq2uanLvGA&client=71fec1ea-99db-4159-b85d-a8592bf56136&height=300&mode=fit","bannerMediaApiFileId":"d613e09c-3e6e-46d3-8728-798343a1712f","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"lpp","projectId":10030,"serviceDeskId":3,"name":"LEGO Education Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"52","name":"Hardware Replacement","descriptionHtml":"<p>Having troubles with your hardware? Write us to help you troubleshoot, or to get your hardware replaced.</p>","callToAction":"Hardware Replacement","introHtml":"<p>Having troubles with your hardware? Write us to help you troubleshoot, or to get your hardware replaced.</p>","icon":10507,"iconUrl":"https://legoeducation.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[4],"key":""},{"id":"51","name":"Suggest improvement","descriptionHtml":"<p>*Please carefully read the following <a href=\"https://legoeducation.atlassian.net/servicedesk/customer/portal/3/article/36835688507?src=1395687156\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Terms and Conditions </a> before submitting suggestions for improvements.</p>","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears</p>","icon":10539,"iconUrl":"https://legoeducation.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[4],"key":""},{"id":"33","name":"Technical support","descriptionHtml":"<p>If you have a technical issue with one of our products, then please use this form to create an incident. <br> Find out more about how to fill out the Technical Support Form <a href=\"https://legoeducation.atlassian.net/l/cp/vwpm9wSJ\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Here</a></p>\n<p>If you have questions about LEGO.com orders, account, or LEGO Insiders, please get in touch at lego.com/service</p>","callToAction":"Technical support","introHtml":"<p>If you have a technical issue with one of our products, use this form to report an incident to our support team.</p>","icon":10550,"iconUrl":"https://legoeducation.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[4],"key":""},{"id":"50","name":"Contact us","descriptionHtml":"<p>If you have questions about LEGO.com orders, account, or LEGO Insiders, please get in touch at lego.com/service</p>\n<p>If you have a general enquiry about LEGO Education fill in the form below and we will get back to you as soon as possible.</p>\n<p>If you have a technical issue with one of our products, then please go back and select \"Technical Support\" to create an incident.</p>","callToAction":"Contact us","introHtml":"<p>If you have a general enquiry about LEGO Education, fill in this form and we will get back to you as soon as possible.</p>","icon":10549,"iconUrl":"https://legoeducation.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[33,51,52]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4a71520d-7ed1-319e-bd29-ae42cfc4d8d8","appLinkName":"System Confluence","appLinkUrl":"https://legoeducation.atlassian.net/wiki","spaceKey":"LPP","spaceName":"LE Partner Portal","spaceUrl":"https://legoeducation.atlassian.net/wiki/spaces/LPP","isServer":false},"labels":[],"projectKey":"LPP","serviceDeskId":3,"kbLinkDomainURLs":["https://legoeducation.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LPP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MWZlYzFlYS05OWRiLTQxNTktYjg1ZC1hODU5MmJmNTYxMzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzI0Njc5MjgsIm5iZiI6MTczMjQ2NjcyOH0.wrU_NwxVCdmVXErOnXnS10mH-d63bzOtOaW2oEVRo1s","targetCollection":"upload-project-10030","endpointUrl":"https://api.media.atlassian.com","clientId":"71fec1ea-99db-4159-b85d-a8592bf56136","tokenDurationInMins":20}},"kbPage":{"id":36894244895,"title":"LEGO® Education SPIKE™ App version 3.2.3 Release Notes","url":"https://legoeducation.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/36894244895","space":{"key":"LPP","name":"LE Partner Portal","id":36728603042},"serviceDeskIds":[3],"appLinkId":"4a71520d-7ed1-319e-bd29-ae42cfc4d8d8","idInString":"36894244895","projects":[{"projectId":10030,"serviceDeskId":3,"portalId":3}]}}